Our privacy policy

At Ernie’s Bicycle Repair, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services.

1. Information We Collect
We collect personal information that you provide directly to us when booking services, subscribing to our newsletter, or contacting us. This may include:

  • Name
  • Email address
  • Phone number
  • Address (for service appointments)
  • Payment details

2. How We Use Your Information
The information we collect is used to:

  • Provide and manage our bike repair services
  • Respond to your inquiries and requests
  • Process payments securely
  • Send service reminders, promotions, or updates (if you’ve opted in)
  • Improve our website and services

3. How We Protect Your Information
We take appropriate measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. We use secure payment gateways for transactions and ensure our systems are regularly updated to maintain data security.

4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share it with service providers who assist in delivering our services (e.g., payment processors), and only when necessary to fulfill your service requests. We require these third parties to keep your information secure and use it only for the purpose of providing services to you.

5. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your user experience on our website. These help us analyze website traffic, remember your preferences, and improve the functionality of our site. You can control cookie settings through your browser preferences.

6. Your Rights
You have the right to access, correct, or delete your personal information. If you wish to update or remove your details from our system, please contact us directly at [insert contact email].

7. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically.

8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:

Ernie’s Bicycle Repair
910-232-7235

This Privacy Policy is effective as of June 1, 2024.